Duty of Care Need to know list
News & community - Update

What is Duty of Care?

No matter how remote the area you’re traveling to, you know there are certain risks around which you’ll have to navigate. Whether it is a remote village you visit in South Sudan or a crisis-hit community in Latin America, it’s important to be prepared for any emergency. That is what we want to discuss. So, what is duty of care?

Lack of electricity, poor road conditions and extreme weather are challenges that you might face far from home. It is sad to note there are also cases of aid workers being attacked or kidnapped. It is important to make sure you are well-prepared to perform the duty of taking care of your organization.

What is Duty of Care?

“Duty of care” is a term originating in tort law. This is an area of civil law that includes seeking compensation for injuries. Duty of care is a legal obligation an organization has to keep their employees safe and healthy, not only at home but when they work in another country. In other words, aid and development organizations may be held responsible when something goes wrong.

That’s why your NGO should always be aware of your itinerary, where you are going, and approximately when you will be back.

The Case of Steve Dennis

For some years, duty of care has been a hot topic in development circles. In 2012, Canadian aid worker Steve Dennis, employed by the Norwegian Refugee Council, was kidnapped in Kenya. After being freed, Dennis returned home. Wounded and suffering from PTSD, he was disappointed with what little support his employer gave him. In 2015, Dennis went to court. The judge ruled in his favor. The Norwegian Refugee Council had been negligent and had to pay a hefty sum as compensation.

At Raptim, we understand the significance of duty of care for travelers. We make a point to focus on the well-being of humanitarian travelers.

We Focus on Duty of Care

Duty of care is not only about horrible events but also applies to lesser risks. We introduced Raptim Care to make it easier for you to stay connected with your people in the field or on a mission, and to monitor them at any time in any given context. Our work doesn’t end until our travelers, your employees, are safe at home. Find out more about the features of Raptim Care.

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