What else surpasses customer care? Humanitarian aid workers, volunteers and faith-based travelers have to deal with lots of uncertainties on a daily basis.Situations that ask for customer careIn a recent humanitarian endeavor described by The Guardian, aid workers had driven for several hours to get to Mann in the northwest of Central African Republic (CAR). Their mission was to help the vulnerable people who were in need. But after just 10 minutes, their team leader ordered everyone back into their 4x4s. The village, located in the Ouham-Pendé province, was surrounded by armed men who were fighting each other. That’s a scary situation to find yourself in, right? Besides the vulnerable villages, the humanitarians were all in great danger as well.