History. One word that defines who we are; not just as an organization, but also as a people. We think it’s of great importance. By learning from our history, we try to improve our organization on a day to day basis. Every day, we are learning from humanitarian aid workers around the globe and share this information with our clients and on this website. Making sure we can help those who need it most to the best of our abilities is what drives us.Taking lessons from the history of RaptimThe value of history shouldn’t be underestimated. By preserving wise lessons, we are able to inform next generations of humanitarians better and faster. As we live in dynamic times we are always trying to propel ourselves forward. At Raptim, we take lessons from our history.We also see to it that we preserve valuable beliefs, stories, memories and learnings. That’s why we want to share the incredible stories of two terrific employees who spent more than three decades with us.Paolo Tsimbirlis – When plane tickets were handwritten Paolo started working at Raptim in 1978. At that time, there were no computers at the office. All business activities were conducted using telex; a network of teleprinters. [ naar Wikipedia linken] Not many people are familiar with nowadays. It’s quite similar to a telephone network that could send text-based messages. Tickets were handwritten at the time. This created the necessity for a fare expert that would handle manual calculations all day to determine the cost of complex itineraries. They were just as complex as they are today.Even at that time, when work was far more labor-intensive, we had the same perception about the value of life we have today. We understand that our clients are under a lot of pressure, especially during the worst situations. That’s why we devote all of our energy in maintaining a perfect relationship with them so that we can indeed help them to make a difference in the world. It has always been our mission and hasn’t changed throughout the years.