The latest NGO Advisory Forum was all about the critical topic of Duty of Care. In this exclusive, invitation only, panel discussion in Washington DC, experts spoke about the issues that come about while setting up a Duty of Care program and raising awareness regarding insurance. Sadly, not every NGO has set up a full Duty of Care program yet, even though it’s of the utmost importance to monitor travelers. Many smaller organizations feel they don’t have the means financially, or the knowledge to manage risk and implement a Duty of Care program. The thought can be quite overwhelming, so what should you do in a situation like that? First of all, it’s vital to build incrementally. Be realistic about targets; you can’t do it all at once. Experts at the panel discussion advised that you should talk to colleagues and the existing network. Small organizations can start with implementing small things, such as track and trace and have a well-managed travel program. Spending a couple of days with a Duty of Care specialist can already point you in the right direction. Setting up a tracking system might be a basic step to take, however, there is no such thing as a perfect tracking system. There is a lot of technology available, but it comes down to the data. How do you track travelers when they are away from the airport or a major city? There are tools, but the most challenging part is often to get the consent of personnel to allow them to track them. Tracking is a great way to improve safety, but don’t lose sight of the broader risk assessment. Don’t over-rely on tracking.