When making a profit or maximizing shareholder value is an organization’s top priority, they often forget about the consequences. This dimension of work has some adverse effects that include poor customer service that is dominated by cost control and environmental issues that come along.A not-for-the-profit travel companyRaptim is not in it for the profit. That’s why we are fond of calling ourselves a not-for-the-profit travel company. Like nearly every other humanitarian organization, helping people is our top priority. It is our way of life. We do this by keeping a high standard. Customer service is not a department in our company. It is at the very core of our urge to help vulnerable and affected people. It is a mentality, a natural part of who we are and what we love doing. The ability to meet, and hopefully exceed, the needs of our clients fuels our passion. And, it sharpens our mind, so our expertise is continuously on the rise. Our work goes far beyond that of a regular travel agency and is pivotal to our clients – and to the people they help. So, we always keep the complete picture in mind as we make travel arrangements to those uncommon destinations we are well versed with.