News & community - Update

Raptim is a Not-For-The-Profit Travel Management Company

When making a profit or maximizing shareholder value is an organization’s top priority, they often forget about the consequences. This dimension of work has some adverse effects that include poor customer service that is dominated by cost control and environmental issues that come along.

A not-for-the-profit travel company

Raptim is not in it for the profit. That’s why we are fond of calling ourselves a not-for-the-profit travel company. Like nearly every other humanitarian organization, helping people is our top priority. It is our way of life. We do this by keeping a high standard. Customer service is not a department in our company. It is at the very core of our urge to help vulnerable and affected people. It is a mentality, a natural part of who we are and what we love doing. The ability to meet, and hopefully exceed, the needs of our clients fuels our passion. And, it sharpens our mind, so our expertise is continuously on the rise. Our work goes far beyond that of a regular travel agency and is pivotal to our clients – and to the people they help. So, we always keep the complete picture in mind as we make travel arrangements to those uncommon destinations we are well versed with.

Working with compassion naturally, drives us to that extra mile. We’ve established openness, honesty and lasting relationships with our clients by working this way. It applies to everything that we do; whether we’re providing the best possible service, enabling humanitarian care, or simply listening so as to learn how to be more helpful.

Humanitarian assistance simply refers to the aid and action designed to save lives. Through it, suffering is alleviated, human dignity protected and maintained. This often takes the course during and in the aftermath of man-made crises or natural disasters. We’re very proud to contribute to such compassionate goals, by serving humanitarians, faith-based group travelers, volunteers and aid workers who are helping those who need it most.

NGOs, volunteer, and faith-based organizations are all about offering help. A cause we, as a humanitarian travel company, very much relate to. Take a look at these examples:

    “UNICEF is mandated by the United Nations General Assembly to advocate for the protection of children's rights, to help meet their basic needs and to expand their opportunities to reach their full potential.”
  • Oxfam
    “Our purpose is to help create lasting solutions to the injustice of poverty. We are part of a global movement for change, empowering people to create a future that is secure, just, and free from poverty.”
  • BRAC
    “Our mission is to empower people and communities in situations of poverty, illiteracy, disease and social injustice. Our interventions aim to achieve large scale, positive changes through economic and social programs that enable men and women to realize their potential.”

Due to our corresponding goals of helping people, we are closely related to humanitarian organizations such as NGOs, volunteer, and faith-based organizations. Want to learn more about our vision and goals[1] as a travel management company? Be sure to browse through our News & Community page. Also, read some of our other humanitarian blog posts.