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Customer Reviews That Make Us Proud

At Raptim, we are dedicated to our clients. There is no better reward for us than to see missions successfully travel to international destinations and help others. And when we get amazing customer reviews and feedback from our customers, we feel truly proud!

That’s why we wanted to share some of the customer reviews we’ve received from these amazing organizations. They are changing the world for the better. We are proud to say that we are helping them get there!

“Very professional… especially with transport to rural areas.”

Dorcas Aid Kenya works to combat poverty. The organization does so through five lines of work. These include health, water sanitation and hygiene, sustainable livelihoods, disaster risk reduction, and child sponsorship.

Here is what the customer review says about Raptim: “Raptim always guarantees value for money. They always check what option is cheapest and even negotiate on our behalf so that we get a better price. They are also very good in terms of follow-up.” Read the full review here.

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“When conditions are volatile, travel plans can change.”

The mission of Aqua for All is to provide structural and sustainable access to water for all. They lead and fund projects all over the world. This includes rural and hard-to-reach areas, particularly in Africa. This means that Aqua for All and their partners must travel extensively under various conditions.

Raptim has been helping Aqua for All to reach these destinations: “Together with Raptim, we find the best solution possible each time. Raptim’s team is always supportive and solution-driven. They solve the puzzle of our complex itineraries time and again. We always sort things out! And usually very fast, too!” Read the full review here.

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“Our Raptim agent lowered our airfare costs by $42,700.”

Family Legacy Missions International works with orphans in Zambia. Their model includes 3 different humanitarian travel opportunities for international volunteers. Through these, they provide support for both children and teachers. They do all this in order to provide the best possible education to the children they care for.

Raptim works with Family Legacy Missions to arrange volunteer and staff travel: “At the end of the day, she lowered our airfare costs by USD 42,700. That’s USD 42,700 that our ministry can now use to provide more classroom space and educational materials for the more than 9,000 vulnerable children that we serve in our program.” Read the full review here.

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“Grateful for tireless service to meet our needs.”

A faith-based organization, GO Ministries works to support communities that are in need. They do so through their faith and by hands-on aid. For example, GO Ministries organizes volunteer trips to the Dominican Republic. Once there, volunteers participate in building, education, health, and sports projects.

Raptim helps them get there: “Raptim has handled all of the international travel needs of our mission organization—including over 1,500 individuals who went on mission trips around the world from the United States—with professionalism and diligence.” Read the full review here.

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“No travel agent is as dedicated and competent.”

The Baptist Theological Seminary at Richmond is a cutting-edge educational institution that prepares pastors, social workers, and counselors for today’s ministry. One of their flagship programs is Global Mission immersion. Students get a global perspective and have the opportunity to give back to those who need it most.

A client of more than two decades, here is what they say about us: “The thing that sets Raptim apart from other travel agents is that Raptim is not satisfied until the passengers return from their trips. The dedication and professionalism of the staff are unequaled.”  Read the full review here.

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“Humanitarian ticketing provides direct cost savings.”

 Project HOPE is ready to respond when disaster strikes or during a health crisis. Their projects reach people across the world with a special focus on health. Project HOPE trains local health workers, provides information to communities, and works on disease prevention. And when there is a disaster, the project deploys volunteers to help.

Here are their thoughts on Raptim’s work: “[Raptim] has allowed our budget to stretch farther and enables us to scale an even larger, more robust response. We are now using Raptim fulltime for our complex, demanding and frequent travel needs.”  Read the full review here.

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“Sending 20 people across the world in 24 hours is a challenge.”

A volunteer-based organization, Secouristes Sans Frontiers (Rescuers Without Borders), provide disaster relief. The organization provides professional training to volunteers, who then deploy to areas affected by disasters. Over the past 30 years, they have saved thousands of lives and have helped millions.

We are happy to be part of their response mechanism: “It’s been a flawless collaboration: with Raptim, we’re sure that we can always count on the assistance of their team that’s always available and eager to help.” Read the full review here.

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We Help You to Travel Where it is Needed Most

We believe our world is a better place when compassion can travel where it is needed most. As a global humanitarian travel organization, we devote ourselves to serving those who serve the world. Our experienced staff can be reached at any given time. Please use our quick address locator to contact your nearest Raptim office should you have any questions. You can also follow our blog for more stories and travel information.

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