24/7 emergency services
We recognize the importance of accessibility, 24 hours a day, 7 days a week. Raptim’s After Hours Emergency Service is available worldwide outside of our normal business hours. Handled by our own Raptim travel consultants.
The account manager is your main point of contact and will provide regular contact to continually measuring the success of the program and assure delivery of service.
As a global provider, Raptim works with all major car rental companies through our reservation booking system. We take a customized approach on your ground transportation needs and source local arrangements that best meet them.
We help those traveling to help others do this in the most socially responsible way possible through our participation in the Climate Neutral Group. CNG is a member of ICROA, which helps maintain carbon offsetting according to internationally recognized standards and administered processes.
Duty of care
The responsibility for the welfare of our travelers is of the utmost importance for Raptim We have partnered with Amadeus Mobile Messenger, an interactive tool that helps you locate, communicate and assist travellers while they travel; delivering valuable peace of mind when it is needed most.
We help to eliminate hassle and increase efficiency for anyone who submits or approves expense reports.
Our travel consultants have a number of advanced booking systems at their disposal, allowing them to reserve flight tickets for virtually any airline across the globe, including the various low-cost carriers.
At Raptim we understand the complexity of group travel coordination. Our travel consultants will help you arrange all details and deadlines, from pricing to seat assignments and ground transportation.
Raptim has access to the leading international hotel reservation systems. This means that whatever your destination, we will be able to arrange the appropriate hotel accommodation for you.
We can assist you in every detail of your travel experience.
In some cases, travelling by ferry can form a good alternative to air travel. These options also offer a pleasant and comfortable means of reaching your chosen destination.
In some cases, travelling by train can form a good alternative to air travel. These options also offer a pleasant and comfortable means of reaching your chosen destination. We can provide exclusive rail services with various rail companies.
We offer customized solutions to ensure you have access to the right level of accurate data crucial to support cost savings and developing effective travel programs. Supported by an experienced Raptim Account manager that consults with you to achieve results through practical and realistic programs.
Passport & Visa
Our travel consultants focus on solving the complexity and time consuming nature of visa applications and consult on passport and transit visas requirements. Our job is to make the passport and visa process as easy as possible for travel administrators and travelers.
At Raptim we offer you the innovative and user friendly technological solutions.
Track & Trace
Fast track to travelers’ trips information.
We offer our clients a range of excellent insurance policies through our partners.
The travel consultants servicing our VIP clients provide high-level reservation assistance and quick response to both travelers and travel arrangers during the planning of travel and while en-route.