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IT Infrastructure Manager – Grapevine, TX [Closed]

People who care – and work with compassion – are needed in the most uncommon places on earth. So they can prevent illness, educate and train, build or rebuild, and give people hope. They can’t always get there on their own; it takes a strong global team to make their travel possible. Our people are always available, willing to listen and understand the changing needs of NGO and humanitarian organizations, offering creative solutions and efficient services that you can rely on.

We are seeking an IT Infrastructure Manager to join our team! You will design and develop solutions to complex application problems or network concerns.


  • Supervises department personnel including: hiring, monitoring workload, delegating assignments, training, evaluating performance, and/or initiating corrective or disciplinary actions as required.
  • Develops and coordinates plans and policies, technical resources, and manages the technical blueprint for the organization; prepares and updates plans and priorities based on the needs and direction of the organization.
  • Ensures hardware/software meets the needs of the North American and Global organization and provides a productive and reliable means to manage information.
  • Plans and manages projects and/or programs. Writes (or discusses) project/program plan(s), recommendation(s) and/or finding(s).
  • Coordinates projects and ensures adequate administrative controls over: costs, quality, deadlines, and accountability/procedural efficiencies.
  • Provides consultation, makes recommendations, gives appropriate advice, and/or facilitates decisions.
  • Analyzes, summarizes and/or reviews data; reports findings, interprets results and/or makes recommendations.
  • Anticipates the impact that new or modified software/hardware solutions will have on existing standards, systems and infrastructure.
  • Coordinates and/or acts as a liaison between departments, work units, organizations, etc.
  • Participates in conferences on technical innovations and technologies; reviews literature pertinent to objectives, design, and project implementation.
  • Manages relationships with key vendors
  • Gathers data, prepares reports or summarizes information as required
  • Approves IT related expenses for payment
  • Develops and manages to annual budget

Knowledge, Skills and Abilities:

  • Adaptability/Flexibility, Communication, Customer Service, Dependability, Integrity/Ethics, Personal Organization, Productivity, Quality, Teamwork, Value (Job Knowledge).
  • Good working knowledge of industry standard infrastructure trends and best practices
  • Experience and proficiency with regionally/globally diverse computer networks.
  • Excellent written and oral communication skills.
  • Excellent analytical and problem-solving skills including attention to detail and accuracy.
  • Strong organizational skills and project management experience.
  • Ability to communicate with and understand the needs of non-technical internal clients.
  • Ability to create and write clear, concise, documentation and system procedures.
  • Knowledge of planning and scheduling techniques.
  • Effectively manage multiple and changing priorities.
  • Self-motivated with the ability to work independently or in a tea
  • Good working knowledge of VMware and HyperV.


  • 3-5 years experience in computer engineering, architecture, or other related fields
  • Computer Science degree or equivalent experience required

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This vacancy is closed