World Health Day
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Duty of Loyalty

Duty of Care refers to the obligation of humanitarian organizations to their humanitarian workers and volunteers. They must do everything in their power to maintain the well-being, security, and safety of humanitarians when they are supplying aid and offering the much-needed help in vulnerable locations.

In other words, Duty of Care is a legal obligation which is imposed on an individual requiring adherence to a standard of reasonable care while performing any acts that could foreseeably harm others. Breaching a Duty of Care may make you subject to liability. That is what makes it extremely important.

Loyalty is a complex topic. It also can be a controversial topic. Both an organization and the people of the organization that work in the field have a responsibility of Loyalty of Care. It means the employees of the organization need to be loyal to the organization. Otherwise, the organization might not be able to fulfill its Duty of Care. This might mean that you have to give up some of your privacy. Giving up some of your privacy is the consequence of doing humanitarian work in high-risk areas, but it is also needed by the organization so they can carry out their Duty of Care responsibilities. An organization cannot separate its Duty of Loyalty from its Duty of Care. It should be seen as a partnership between the employee and the organization.

On the one hand, you have the organization that makes the policy and sets the limits of what employees can and cannot do in the field. On the other hand, the humanitarian workers have to respect those boundaries and limits. This can result in conflicts when working in high-risk areas. Is there free time so you can rest or blow off steam? To be able to fulfill the Duty of Care policy to its full potential there has to be a full commitment, which means loyalty, to the organization and the work you carry out. If not, actions lacking in these areas can result in damage to both the humanitarian’s and the organization’s reputation.

In short, an organization has the right to know where you are when you carry out your work. It means giving up a little bit of your privacy, but that is needed not only for your safety and security but also for the sake of the organization. It means being loyal to the organization so they are able to make sure you receive the care you need. You give them your loyalty; they have the duty to take care of you.

We at Raptim understand the need for a good Duty of Care program and know about developing a Culture of Care. We invite you to get to know more about the Raptim’s commitment to Duty of Care. Watch the video on our website.