Duty of Care Brochure
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Duty of Care in Various Industries

In general, Duty of Care refers to the obligation of organizations to be responsible for their workers and customers. They must do everything in their power to maintain both their workers’ and customers’ well-being, security, and safety when supplying products. Breaching a Duty of Care may not only endanger your workers and customers, it may make you subject to liability. That is why it is extremely important.

For humanitarians, Duty of Care refers to the obligation of humanitarian organizations to their humanitarian workers and volunteers. Organizations are responsible for maintaining the well-being, security, and safety of humanitarians when they work in the field.

Humanitarians are Not Alone

The necessity of Duty of Care is more important today than ever before. Humanitarian workers travel to places where vulnerable people need help. In the course of their work, they are exposed to a variety of threats and diseases and are subject to potentially traumatic experiences. Generally speaking, organizations around the world are held responsible for the safety of their products and services. NGOs, viewed from that perspective, are not an exception.

To thoroughly understand the concept of Duty of Care, we have looked at other industries. We feel that it is important that Duty of Care is incorporated in the programs and policies of NGOs and humanitarian organizations. Do you want to know how Duty of Care applies to NGO’s? Read this article about the seven need-to-know things about Duty of Care for NGOs and humanitarian organizations.

Duty of Care for Manufacturers

Organizations who manufacture products have a Duty of Care to those who buy them. This means that the products must be reasonably safe for others to use. Products should also carry warnings about any potential dangers that can result from their use. Products like knives and tools should be reasonably safe enough that they are not too dangerous to use. They should have an obvious warning label informing the customer of how he could become injured if the item is misused and the steps he can take to prevent this. For NGOs, this means that reasonable sufficient training should be provided to staff members in using instruments.

Duty of Care for Property Owners

When you own a business or a home, you have a Duty of Care to anyone who comes onto your property. You have to make sure that there are no unforeseen dangers. For instance, a retailer has a Duty of Care to ensure a slippery floor does not present a danger to customers who might then be injured. Most states have different rules as to what kinds of protections property owners must offer to their visitors. Out in the field, it is very difficult to properly gauge the safety of locations you work in. On the other hand, organizations are able to train staff and take proper security measures to ensure the safety of their workplaces.

Duty of Care for Businesses

Managers and executives of businesses are expected to make reasonable decisions that are in the best interests of their business. This Duty of Care is one that they owe to their own businesses, and it is referred to as the “business judgment rule.” Management of NGOs should always think of any risks and put the safety of their workers and volunteers first.

Raptim Care, Your Trusted Partner

We offer Raptim Care to partners because we value the Duty of Care and ensuring that travelers get where they’re needed most — and back home again. Partners gain access to the powerful monitoring and communication tools for travel that is booked through us at Raptim Humanitarian Travel. We offer customized service options based on the size and scope of your work and Duty of Care analysis.

We are here to assist you when you travel to the farthest and most remote locations of our planet to help people in need. We believe our world is a better place when your compassion can travel where it is needed most, and we are glad to help you with every step of your journey. Want to know more? Follow our blog for more travel information.

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