Duty of care and privacy
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Duty of Care and Privacy

Every second the world processes tons of data. It comes from people’s work, their online activity, purchases, travel, relations with public authorities, and more. What many people don’t realize is that this processed data has a lot of power and insight. If not handled properly, it can pose a variety of risks.

When humanitarians work and travel, they also produce a lot of data. As such, it is essential to ensure the privacy of this data for humanitarian safety and security. In many cases, this is part of the duty of care that humanitarian organizations must provide to their staff and volunteers.

Since today is the European Day of Data Protection, let’s look at the importance of privacy and duty of care for humanitarian travel.

What is ‘Duty of Care?’

Duty of care is the legal and moral responsibility of evaluating and mitigating all possible risks. The legal burden of duty of care falls on organizations. This particularly applies to the humanitarian sector, where legal precedent has been set in terms of organizational duty of care.

Essentially, humanitarian organizations have the legal responsibility to take care of their staff. They must assess risks and take steps to mitigate them best. For example, when deploying personnel, they must evaluate whether it is safe to be in the field and carry out project activities.

On the other hand, individuals must also exhibit a certain degree of duty of care. This means that they must follow safety and security protocols. They should also take steps to be informed and do their risk assessment while in the field.

Further, they must communicate with their organizations and share any relevant updates that could protect staff and volunteers. While this type of duty of care is not legally enforced, it is a moral duty that each humanitarian must implement.

Duty of Care Brochure CTA

European Day of Data Protection

Each year, on January 28th, the Council of Europe celebrates Data Protection Day. This year marks the 13th edition of this initiative. The goal of Data Protection Day is to raise awareness about data protection and best practices among individuals and organizations.

Online safety is a relatively new topic for many. Data protection scandals have often been in the limelight in recent years. And the new European data protection laws have gotten much media coverage. Meanwhile, data has become more and more intertwined with everyday life.

That’s why knowledge of data-related rights and how to exercise them has become exceedingly important.

Data and humanitarian work

Employers collect vast amounts of data. This includes information about a person, as well as items such as banking details, address, etc. Also, when humanitarians travel, organizations also retain data about their itineraries, healthcare, and others.

According to law, employers have the responsibility to protect the data that they collect. Not only that, they must try and collect only the information that is essential for work. Often, humanitarians must provide more data than other workers. For example, they might need a security clearance to access specific missions.

This means that humanitarian organizations must have strict protocols in place for data protection.

Privacy and duty of care

Privacy and data protection fall under duty of care responsibilities. For example, information on banking and personal address should always be kept private. This protects staff from being exposed to fraud and other threats.

On the other hand, humanitarians in conflict zones need special attention. Their location, personal information, and identity may need to be kept private for their safety. If humanitarians are accessing specific zones, their data should be readily available in case of the need for a rescue mission or other deployments.

Raptim’s duty of care and privacy

At Raptim, we see duty of care as our philosophy, not just a service. As such, we take the privacy of our travelers and their data very seriously. For this, we have checks and balances in place to process and store data safely. We also ensure open lines of communication in case of an emergency.

For example, our GPS tracking services can help organizations to ensure the safety of their staff. However, we will never share this data with non-authorized personnel or other sources. Through this, we aim to balance the duty of care to ensure the safety and privacy of our travelers.

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