Maddy Chandrasekaran, regional sales director of Raptim, held multiple webinars on duty of care and loyalty. She provided in-depth information on the importance of the duty of care, and kept the viewers informed on the steps organizations should take to implement a thought-out strategy on the same matter.What is duty of care?Duty of care is an employer’s responsibility centered on best practices to address health and safety obligations for employees. It’s a trifecta of due diligence, risk management and duty of care. As an organization, it’s critical to mitigate your risk by staying abreast of the latest rules and regulations when it comes to these important topics. Disruptive events such as bombings, hostage crisis, virus outbreaks, natural disasters and on-demand economy require a keen understanding of travel risk management and steps to minimize risks for people and operations. This also helps manage costs associated with response, recovery, lost productivity and liability.