As a travel manager, it is important to make an informed travel insurance choice. With a good insurance, it is easier and safer to send travelers to vulnerable places without having to worry. However, Canadian regulators have now found that insurance companies leave customers confused about their policies.Complicated travel insurance policiesSome Canadian travel insurance companies have figured out a way of confusing their clients such that they fail to make a right decision about their insurance policies. This has been determined by a report produced by regulators investigating the insurance system. The documents are often too complicated for the average consumer to read and understand.The Canadian Council of Insurance Regulators report, obtained and disclosed by Postmedia News, stated that many travel insurance policies are sold without proper medical questionnaires beforehand. Other policies have terms with complicated jargon that potentially leave policyholders with no insurance coverage.According to the report, insurance companies do not provide enough information for consumers to make an informed choice about the policies they want. “Current practices do not appear to meet this objective, and they do not treat customers fairly,” says the insurance regulators.Based on their findings, the regulators are now preparing recommendations for travel insurance providers. “Our working group is actively working with other regulators in Canada to address consumer concerns about travel insurance products sold both locally and nationally,” said Chris Carter, deputy superintendent at British Columbia’s Financial Institutions Commission (FICOM), which is a member of the Canadian Council of Insurance Regulators.If this is approved, it will affect travel insurance already sold to people going out of the country across Canada.