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American Express Global Business Travel to Buy HRG

American Express Global Business Travel (GBT) has announced it will acquire Hogg Robinson Group (HRG) PLC, a global B2B services company specializing in travel management. The acquisition is subject to receipt of antitrust and other regulatory approvals and is expected to close in the second quarter of 2018.

The combined group will offer clients and travelers a wide range of travel management products and services. The acquisition is expected to:

  • Accelerate growth by utilizing complementary footprints and solutions
  • Create the ability to combine travel technology and development platforms
  • Deliver synergies through cost savings and scale benefits
  • Leverage each company’s existing infrastructure and technology capabilities to maximize efficiencies across the business

Economies of Scale at Work

Doug Anderson, CEO of American Express GBT, said: “The complementary geographical footprints of each company will improve the global scale and reach of our business, enabling us to achieve efficiencies across a best-in-class platform and accelerate growth. The technology roadmaps of each business provide a powerful platform from which to drive future innovation.”

David Radcliffe, CEI of HRG, said: “This transaction represents a good deal for shareholders and stakeholders. I am particularly excited and heartened by American Express GBT’s reassurance that it will be utilizing the best talent and technology from within both organizations to create a truly world-class, leading-edge organization which will bring benefits to our clients, colleagues and supplier partners alike.” 

John Fentener van Vlissingen, the owner of another giant, BCD Travel and a large shareholder (23.9%) in HRG, is willing to accept the offer unless there is a better offer. The acquisition is subject to receipt of antitrust and other regulatory approvals and is expected to close in the second quarter of 2018.

Reasons of Merging

There are two reasons to acquire a company. The first and most common one is to boost your company’s current performance—to help you hold onto a premium position on one hand, or to cut costs on the other. The second reason to acquire a company is to reinvent your business model to fundamentally redirect your company. We at Raptim Humanitarian Travel really believe that, although you need some economies of scale, it’s a necessity to put the clients’ interests first. And although there is a largescale consolidation going on in the travel industry at large, we remain confident in the continuing need for specialized travel management companies such as ourselves.

The Special Needs of Humanitarians

To be able to serve people who serve the world, we have developed first-class services for humanitarians such as:

  • An always-on travel service: Our staff provides around-the-clock access to all our clients. They are focused on complicated itineraries and at times extremely urgent travel needs of aid workers, and they are willing to go above and beyond. They prioritize your requirements before anything else. This is what our 24/7 service entails.
  • Stay in the know with Raptim Care custom risk alerts: With Raptim Care’s risk tool, an inclusive service for everybody booking trough Raptim, partners can choose the risk levels (from low to high and extreme risk) for which they wish to stay informed. Risk alerts cover political developments, conflict and terrorism, demonstrations and unrest, crime and corruption, natural and environmental disasters, health and medical issues, travel safety, and disruptions.
  • People matter: More than 25 nationalities work at our offices around the world. Ongoing staff training takes place at our center in Africa where our people share best practices and have the opportunity to visit local humanitarian projects to gain more insight into our clients’ fieldwork. Raptim’s staff exchange program is another way we help our people to grow, providing them opportunities to share their expertise and perspectives.

We Serve Through Partnerships

Staying relevant for our clients is the most important thing we do. Special travel needs are our core business. We are able to expertly address these through the partnerships we have created with organizations that have a shared vision to make the world a better place.

This is what drives us. To make this happen, we build global and local humanitarian travel communities of like-minded people and partnerships. With those partnerships, we make an impact and help make the world a better place. Of course, we need resources to invest to achieve those goals, but first and foremost we are driven by our passion and our beliefs: to help to make a difference, not just to make a profit. Find out more about our international partnerships.

Helping Humanitarians is More Important than Profit

Compassion: it is one word that describes all humanitarian workers. Wikipedia defines compassion as the response to the suffering of others that motivates a desire to help. From the moment Raptim was founded in 1949, our work has continually been based on the principle of compassion. As we grow, this value remains at the very core of our travel company.

A Not-for-the-Profit Travel Company

Raptim is not in it for the profit. That’s why we are fond of calling ourselves a “not-for-the-profit travel company.” Like nearly every other humanitarian organization, helping people is our top priority. It is our way of life. We do this by keeping a high standard. Customer service is not just a department in our company; it is at the very core of our efforts to help vulnerable and affected people. It is a mentality, a natural part of who we are and what we love doing. The ability to meet, and hopefully exceed, the needs of our clients fuels our passion. We always keep the complete picture in mind as we make travel arrangements to those uncommon destinations with which we are well versed.

Humanitarian assistance simply refers to the aid and action designed to save lives. Through it, suffering is alleviated and human dignity is protected and maintained. This often takes the course during and in the aftermath of man-made crises or natural disasters. We’re very proud to contribute to such compassionate goals by serving humanitarians, faith-based group travelers, volunteers, and aid workers who are helping those who need it most.

Contact Us Now

Our staff is dedicated and focused on the complex, and at times very urgent, travel needs of humanitarians and their NGO travel managers. It doesn’t matter if you’re making pre-travel arrangements or if you’re already in the field helping those who need it most. Never hesitate to contact us should you desire more information on traveling to Kenya or any other place there are people in need.

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